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Help / Web panel

The web panel

The web panel is where anything synced to your account lives, and where account-level things happen: plan, billing, connections and deletion.

Overview

A summary of what you have kept, how much of your monthly allowance you have used, and when it resets. If the extension is paired to this account it shows as connected here.

Archives

Every export that was synced to your account, with its size and status, and a download for each. Exports that were kept locally only do not appear here — by design, since they were never uploaded.

Shares

Everything you have sent as a link, with its expiry. Revoke any of them here and the link stops resolving immediately.

Billing

Your plan, your payment method and your invoices. If you subscribed inside the iOS or Android app, the subscription is held by that store and this page will point you at your device settings, because a store subscription can only be cancelled where it was bought.

Why is an export missing from Archives?+
It was a local export. Those are written to your disk and never uploaded, so there is nothing for the panel to list.
Can I use the panel on a phone browser?+
Yes, it works on a phone, though the app is more comfortable for reading kept threads.
Billing and subscriptions
How KeepChats billing works across web and in-app purchase, and where to cancel each.
Consent connections
What a consent connection is, how both sides agree to it, and how to withdraw one.

Still stuck?

Mail support@duskel.com and tell us what you were doing when it went wrong — it gets to a person.